🔒 Privacy Policy

We collect information you provide directly to us, such as when you:

• Apply for DGFT Digital Signature Certificate
• Contact us for support or inquiries
• Subscribe to our newsletter or updates
• Participate in surveys or feedback forms

Personal Information includes:

• Name, email address, and phone number
• Business information (company name, IEC code, etc.)
• Document copies (PAN, Aadhaar, GST, IEC certificates)
• Payment information (processed securely through third-party providers)

We use the information we collect to:

• Process your DGFT DSC applications
• Verify your identity and documents
• Provide customer support and technical assistance
• Send important updates about your application status
• Improve our services and user experience
• Comply with legal and regulatory requirements
• Prevent fraud and ensure security

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in providing our services (payment processors, courier services, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing your information

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Updating the “Last Updated” date

Your continued use of our services after any changes constitutes acceptance of the updated policy.